Our Approach
Our Approach
Our Approach
Our Approach
Our Approach
Meeting and working with our people is the only way to understand what makes Revilo Homes different – but these facts give you a flavour for what we do and how we do it. We ensure an efficient decision-making process, enabling us to be flexible and have a responsive approach to delivering the highest levels of client service.
The homes we offer at Revilo are based in areas that are attractive, safe and convenient locations, and the properties themselves are presented with a high-quality finish; whether that’s because we’ve bought a well looked after property, or because we’ve gone above and beyond to decorate, develop, or even renovate the properties in our portfolio.
"The team went that extra mile to keep us up to date at all times and it meant a great deal."
Mr & Mrs Graham"I just want to compliment Jamie and Gill, who have been so helpful and made the process of finding a tenant for my property so easy for me. It is rare to get the kind of service I have had and for that I am extremely grateful."
Mark Dempsey"Excellent service from start to finish. I dealt mostly with Gill and Jamie, and they were both extremely helpful and went out of their way to help in any way they could !! Everything was explained, and no question or request was too much trouble! I would recommend to anyone who wanted a reliable, helpful and professional estate agents!!"
Emma SheehanAs our name suggests, Revilo offer homes, not houses. Our properties are places where our clients can walk through the door and instantly feel at home, such is the quality of the provision we offer.
Having said that, providing a visually and practically attractive property isn’t where our offer ends. The team at Revilo pride ourselves on our exceptional customer service in our role as our clients’ landlord. Maintenance is upheld regularly, queries are dealt with efficiently, and repairs are carried out swiftly as well as to the highest standards and levels of compliance.
Our online chat function at Revilo Homes is not only one of many sources of reassurance for our existing clients who rent homes from us, but a fantastic source of convenience for any potential clients looking for their next rental opportunity. At Revilo, we spotted a worrying trend in the Estate Agency market that showed customers waiting hours – if not days – for their queries to be answered, viewings to be booked, or contracts to be acknowledged. In addition, it didn’t make sense to us that traditional Estate Agencies were closing their doors for business at 5pm on weekdays and generally operating on reduced hours on the weekends.
We wanted to be different, and to be accessible to our clients at the most convenient points in their day. If something doesn’t work for our clients, then it doesn’t work for us, so get online to Revilo and enjoy the convenience.
Through our 7 days a week online chat facility! From 7am until 11pm every day of the week, a member of our in-house Revilo team will be at the end of the chat to help existing and potential clients alike with their questions. None of this is outsourced, and all chats are dealt with by staff who live and breathe Revilo, and who are ‘at home’ in our office. In the interests of efficiency, all team members manning our chat function have the authority to carry out any actions that may be required. Lee himself even takes his regular place on the rota, so you may be treated to a conversation with Mr Revilo himself!
We produce a personal marketing program for every homeowner - pop in for a chat and a coffee
We are flexible with a proactive, practical attitude, understanding your financial needs
We aim for 100% satisfaction and provide a full service to each customer - sell your home with Revilo
With over seventeen years, initially as a Negotiator, onto a Valuer and Branch Manager. Gill can ensure and explain the sales process with Revilo is personalised.
Jamie Fraser
Valuations Director
Deborah Brierley
Lettings Director
Richard Hey
Senior Mortgage Specialist
Terri Ehsan
Sales Negotiator
Ben Tilley
Sales Negotiator
Keiley Lord
Junior Administrator
Codie Hassett
Junior Administrator
SOCIAL
Registered in England No.10665373. Revilo Homes Limited is authorised and regulated by the Financial Conduct Authority FRN: 840228, as an appointed representative of Revilo Life Limited, FRN: 792586 This can be verified by visiting the FCA register at https://register.fca.org.uk/
We match your home to the needs of prospective buyers, and let buyers arrange viewings from their mobile or tablet.
Seeing is believing in selling homes. Video is the superior selling tool, listings with a video tour received four times the number of inquiries than those without a video.
Take a virtual walkthrough of your home for sale and have potential buyers use interactive 3D for making a decision.
Making a beautiful and interesting photograph is something that takes experience to master. At Revilo Homes we exceed in quality photography.
Dramatic drone footage at Revilo Homes - these stunning videos are guaranteed to make you want to visit each home.
Tailored to your individual property with wide angled photography and information, presenting your home in a high professional standard.
OPERATIONAL EXCELLENCE IN BUSINESS
